/* Restrained blue-white office theme. Visual layer only. */
:root {
  color-scheme: light;
  --ui-primary: #278fca;
  --ui-primary-strong: #1879b2;
  --ui-primary-soft: #e8f5fc;
  --ui-accent: #ff812d;
  --ui-accent-soft: #fff1e7;
  --ui-success: #39845d;
  --ui-success-soft: #eaf7f0;
  --ui-warning: #a66b12;
  --ui-warning-soft: #fff5df;
  --ui-danger: #b85b60;
  --ui-danger-soft: #fff0f1;
  --ui-purple: #6e67b8;
  --ui-purple-soft: #f0effb;
  --ui-text: #18364f;
  --ui-text-secondary: #4d687d;
  --ui-text-muted: #71889a;
  --ui-border: rgba(184, 209, 224, 0.72);
  --ui-border-strong: rgba(124, 178, 207, 0.78);
  --ui-card: rgba(255, 255, 255, 0.9);
  --ui-card-solid: #ffffff;
  --ui-sidebar: #287fa8;
  --ui-sidebar-strong: #226f96;
  --ui-radius-lg: 18px;
  --ui-radius-md: 14px;
  --ui-radius-control: 10px;
  --ui-shadow: 0 10px 26px rgba(37, 84, 112, 0.08);
  --ui-shadow-hover: 0 14px 30px rgba(37, 84, 112, 0.11);
}

html {
  background: #edf4f8;
}

body,
body.app-shell,
.app-shell {
  color: var(--ui-text);
  background: linear-gradient(180deg, #f4f8fb 0%, #edf4f8 100%);
  font-family: Inter, "PingFang SC", "Microsoft YaHei", "Segoe UI", sans-serif;
  line-height: 1.55;
}

/* Remove historical glows, dots, bubbles and ornamental strokes. */
body::before,
body::after,
.app-shell::before,
.app-shell::after,
.sidebar::before,
.sidebar::after,
.brand::before,
.brand::after,
.sidebar .brand-panel::before,
.sidebar .brand-panel::after,
.tech-workbench-page .workbench-hero::before,
.tech-workbench-page .workbench-hero::after,
.tech-workbench-page .tech-hero-panel::before,
.tech-workbench-page .tech-hero-panel::after,
.tech-workbench-page .hero-copy::before,
.tech-workbench-page .hero-copy::after,
.quick-link-card::before,
.quick-link-card::after,
.tech-link-card::before,
.tech-link-card::after,
.metric-card::before,
.metric-card::after,
.metric-card-link::before,
.metric-card-link::after,
.nav-icon::after,
.metric-icon::after,
.quick-link-icon::after,
.section-heading h3::before,
.management-toolbar h2::before,
.topbar h2::before,
.eyebrow::before,
.eyebrow::after,
.section-kicker::before,
.kicker::before,
.filter-panel::before,
.filter-panel::after,
.management-toolbar-panel::before,
.management-toolbar-panel::after,
.collapsible-form-panel::before,
.collapsible-form-panel::after,
.compact-list-panel::after,
.dashboard-section::after,
.empty-panel::before,
.empty-panel::after,
.management-record::before,
.record-actions button::before,
.toolbar-actions button::before {
  content: none !important;
  display: none !important;
}

.shell {
  --ui-sidebar-width: 252px;
  grid-template-columns: var(--ui-sidebar-width) minmax(0, 1fr);
  min-height: 100vh;
  align-items: stretch;
  background:
    linear-gradient(
      90deg,
      var(--ui-sidebar-strong) 0,
      var(--ui-sidebar-strong) var(--ui-sidebar-width),
      transparent var(--ui-sidebar-width)
    );
}

.sidebar {
  position: sticky;
  top: 0;
  align-self: start;
  min-height: 100vh;
  height: 100vh;
  overflow-y: auto;
  padding: 20px 16px 24px;
  color: #eff9fd;
  background: linear-gradient(180deg, var(--ui-sidebar) 0%, var(--ui-sidebar-strong) 100%);
  border-right: 1px solid rgba(25, 84, 116, 0.16);
  box-shadow: 8px 0 24px rgba(30, 91, 124, 0.08);
  backdrop-filter: none;
  scrollbar-width: thin;
  scrollbar-color: rgba(255, 255, 255, 0.26) transparent;
}

.sidebar::-webkit-scrollbar {
  width: 6px;
}

.sidebar::-webkit-scrollbar-thumb {
  background: rgba(255, 255, 255, 0.24);
  border-radius: 999px;
}

.sidebar::-webkit-scrollbar-track {
  background: transparent;
}

.record-actions .ghost-button::before,
.record-actions .secondary-button::before,
.record-actions .primary-button::before,
.record-actions .danger-button::before,
.toolbar-actions .ghost-button::before,
.toolbar-actions .secondary-button::before,
.toolbar-actions .primary-button::before,
.toolbar-actions .danger-button::before {
  content: none !important;
  display: none !important;
}

.brand,
.sidebar .brand-panel {
  position: relative;
  padding: 18px;
  border: 1px solid rgba(255, 255, 255, 0.2);
  border-radius: var(--ui-radius-lg);
  background: rgba(255, 255, 255, 0.09);
  box-shadow: none;
  overflow: visible;
}

.brand-kicker {
  color: rgba(239, 249, 253, 0.72);
  font-size: 11px;
  font-weight: 650;
  letter-spacing: 0.1em;
}

.brand h1,
.sidebar .brand-title {
  margin: 8px 0 6px;
  color: #ffffff;
  font-size: 23px;
  font-weight: 750;
  line-height: 1.25;
  text-shadow: none;
}

.brand-subtitle,
.sidebar .brand-copy {
  color: rgba(239, 249, 253, 0.78);
  font-size: 12px;
  line-height: 1.65;
}

.nav {
  gap: 18px;
  margin-top: 22px;
}

.nav-section {
  gap: 7px;
}

.nav-section-title {
  padding: 0 10px;
  color: rgba(235, 247, 252, 0.62);
  font-size: 11px;
  font-weight: 650;
  letter-spacing: 0.08em;
}

.nav-section-links {
  gap: 5px;
}

.nav-link {
  min-height: 48px;
  padding: 7px 10px;
  gap: 10px;
  color: rgba(246, 252, 255, 0.9);
  background: transparent;
  border: 1px solid transparent;
  border-radius: 12px;
  box-shadow: none;
  backdrop-filter: none;
  transform: none;
}

.nav-link:hover:not(.active) {
  color: #ffffff;
  background: rgba(255, 255, 255, 0.08);
  border-color: rgba(255, 255, 255, 0.1);
  transform: none;
}

.nav-link.active,
.nav-link[aria-current="page"] {
  color: #174763;
  background: rgba(255, 255, 255, 0.96);
  border-color: rgba(255, 255, 255, 0.88);
  box-shadow: inset 3px 0 0 var(--ui-accent), 0 7px 18px rgba(21, 76, 105, 0.12);
}

.nav-icon {
  width: 34px;
  height: 34px;
  flex: 0 0 34px;
  color: #f5fcff;
  background: rgba(255, 255, 255, 0.1);
  border: 1px solid rgba(255, 255, 255, 0.13);
  border-radius: 9px;
  box-shadow: none;
}

.nav-link.active .nav-icon,
.nav-link[aria-current="page"] .nav-icon {
  color: var(--ui-primary-strong);
  background: var(--ui-primary-soft);
  border-color: rgba(39, 143, 202, 0.16);
  box-shadow: none;
}

.nav-icon svg,
.metric-icon svg,
.quick-link-icon svg {
  stroke-width: 1.8;
}

.main {
  padding: 22px 24px 32px;
  background: rgba(248, 251, 253, 0.52);
}

.topbar {
  min-height: 82px;
  margin-bottom: 20px;
  padding: 15px 18px;
  background: rgba(255, 255, 255, 0.86);
  border: 1px solid var(--ui-border);
  border-radius: var(--ui-radius-lg);
  box-shadow: var(--ui-shadow);
  backdrop-filter: blur(8px);
}

.topbar h2 {
  margin-top: 2px;
  color: var(--ui-text);
  font-size: 29px;
  font-weight: 760;
  line-height: 1.2;
  letter-spacing: -0.02em;
}

.eyebrow,
.section-kicker,
.kicker {
  padding: 0;
  color: var(--ui-text-muted);
  background: none;
  border: 0;
  border-radius: 0;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
}

.page-grid,
.page-shell {
  gap: 18px;
}

.card,
.panel,
.metric-card,
.metric-card-link,
.quick-link-card,
.tech-panel,
.dashboard-section,
.toolbar-card,
.management-toolbar-panel,
.filter-panel,
.collapsible-form-panel,
.compact-list-panel,
.management-record,
.list-item,
.timeline-item,
.alert-item,
.activity-item,
.owner-item,
.empty-panel,
.drawer-subpanel,
.evidence-record-card,
.record-stat,
.table-wrap,
.page-header {
  color: var(--ui-text);
  background: var(--ui-card);
  border: 1px solid var(--ui-border);
  box-shadow: var(--ui-shadow);
  backdrop-filter: blur(8px);
}

.card,
.panel,
.tech-panel,
.dashboard-section,
.management-toolbar-panel,
.filter-panel,
.collapsible-form-panel,
.compact-list-panel,
.page-header {
  padding: 20px;
  border-radius: var(--ui-radius-lg);
}

.workbench-hero,
.tech-hero-panel,
.tech-workbench-page .workbench-hero,
.tech-workbench-page .tech-hero-panel {
  min-height: 148px;
  padding: 26px 28px;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.94), rgba(237, 247, 252, 0.9));
  border-color: var(--ui-border-strong);
  box-shadow: var(--ui-shadow);
}

.tech-workbench-page .hero-copy {
  max-width: 760px;
  padding-top: 0;
}

.workbench-hero h3,
.tech-hero-panel h3,
.tech-workbench-page .hero-copy h3 {
  margin: 7px 0 9px;
  color: var(--ui-text);
  font-size: clamp(28px, 3.3vw, 36px);
  font-weight: 780;
  line-height: 1.15;
  letter-spacing: -0.02em;
}

.workbench-hero .muted,
.tech-hero-panel .muted,
.tech-workbench-page .hero-copy .muted {
  color: var(--ui-text-secondary);
  font-size: 14px;
  line-height: 1.7;
}

.management-toolbar h2 {
  margin: 5px 0 7px;
  color: var(--ui-text);
  font-size: 25px;
  font-weight: 760;
  line-height: 1.25;
}

.section-heading h3,
.kicker-row h3,
.dashboard-section h3,
.card h3,
.card h4 {
  margin: 4px 0 0;
  color: #24465f;
  font-size: 18px;
  font-weight: 720;
  line-height: 1.4;
}

.muted,
.section-note,
.record-meta,
.quick-link-card span:last-child,
.metric-copy span,
.card p,
.list-item p,
.table td,
.empty-panel {
  color: var(--ui-text-secondary);
}

.metric-grid,
.tech-metric-grid {
  gap: 14px;
}

.metric-card,
.metric-card-link {
  min-height: 112px;
  padding: 16px;
  gap: 12px;
  border-radius: var(--ui-radius-md);
  background: rgba(255, 255, 255, 0.94);
  overflow: visible;
}

.metric-card-link:hover {
  transform: translateY(-2px);
  border-color: var(--ui-border-strong);
  box-shadow: var(--ui-shadow-hover);
}

.metric-icon,
.quick-link-icon {
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  color: var(--ui-primary-strong);
  background: var(--ui-primary-soft);
  border: 1px solid rgba(39, 143, 202, 0.14);
  border-radius: 11px;
  box-shadow: none;
}

.metric-grid > *:nth-child(1) .metric-icon {
  color: #bb6b1e;
  background: var(--ui-accent-soft);
}

.metric-grid > *:nth-child(3) .metric-icon {
  color: var(--ui-success);
  background: var(--ui-success-soft);
}

.metric-grid > *:nth-child(4) .metric-icon {
  color: var(--ui-purple);
  background: var(--ui-purple-soft);
}

.metric-grid > *:nth-child(5) .metric-icon {
  color: var(--ui-danger);
  background: var(--ui-danger-soft);
}

.metric-grid > *:nth-child(6) .metric-icon {
  color: var(--ui-warning);
  background: var(--ui-warning-soft);
}

.metric-card strong,
.metric-copy strong {
  margin: 0 0 3px;
  color: var(--ui-text);
  font-size: clamp(28px, 2.8vw, 34px);
  font-weight: 800;
  line-height: 1;
  text-shadow: none;
}

.metric-copy span,
.metric-card span:last-child {
  color: #46647a;
  font-size: 13px;
  font-weight: 650;
  line-height: 1.45;
}

.quick-link-grid {
  gap: 14px;
}

.quick-link-card,
.tech-link-card {
  min-height: 126px;
  padding: 17px;
  align-content: start;
  gap: 9px;
  background: rgba(255, 255, 255, 0.92);
  border-radius: var(--ui-radius-md);
  overflow: visible;
}

.quick-link-card:hover,
.tech-link-card:hover {
  transform: translateY(-2px);
  border-color: var(--ui-border-strong);
  box-shadow: var(--ui-shadow-hover);
}

.quick-link-card strong,
.tech-link-card strong {
  color: #24465f;
  font-size: 16px;
  font-weight: 720;
}

.quick-link-card span:last-child,
.tech-link-card span:last-child {
  color: var(--ui-text-muted);
  font-size: 12px;
}

.ghost-button,
.secondary-button,
.primary-button,
.danger-button,
.status-input,
.stats-tab {
  min-height: 40px;
  padding: 0 14px;
  border-radius: var(--ui-radius-control);
  font-size: 13px;
  font-weight: 650;
  box-shadow: none;
  transform: none;
}

.primary-button {
  color: #ffffff;
  background: linear-gradient(135deg, var(--ui-primary) 0%, var(--ui-primary-strong) 100%);
  border: 1px solid var(--ui-primary-strong);
  box-shadow: 0 7px 16px rgba(39, 143, 202, 0.16);
}

.primary-button:hover {
  color: #ffffff;
  background: linear-gradient(135deg, #2187c1 0%, #166f9f 100%);
  box-shadow: 0 9px 18px rgba(39, 143, 202, 0.2);
  transform: translateY(-1px);
}

.ghost-button,
.secondary-button,
.status-input,
.stats-tab {
  color: #34566e;
  background: rgba(255, 255, 255, 0.88);
  border: 1px solid var(--ui-border);
}

.ghost-button:hover,
.secondary-button:hover,
.stats-tab:hover {
  color: var(--ui-primary-strong);
  background: #f6fbfe;
  border-color: var(--ui-border-strong);
  transform: none;
}

.danger-button {
  color: var(--ui-danger);
  background: var(--ui-danger-soft);
  border: 1px solid rgba(184, 91, 96, 0.2);
}

.danger-button:hover {
  color: #9f444a;
  background: #ffe8e9;
}

.stats-tab.active,
.tag.active,
.pill.active {
  color: var(--ui-primary-strong);
  background: var(--ui-primary-soft);
  border-color: rgba(39, 143, 202, 0.28);
  box-shadow: inset 0 -2px 0 var(--ui-accent);
}

.tag,
.pill,
.score-chip,
.subtle-tag {
  min-height: 26px;
  padding: 5px 10px;
  color: #48677c;
  background: #f0f6f9;
  border: 1px solid rgba(118, 158, 181, 0.18);
  border-radius: 999px;
  font-size: 12px;
  font-weight: 650;
  line-height: 1.2;
  box-shadow: none;
}

.tag.success,
.pill.success,
.status-success {
  color: var(--ui-success);
  background: var(--ui-success-soft);
  border-color: rgba(57, 132, 93, 0.18);
}

.tag.warning,
.pill.warning,
.status-warning {
  color: var(--ui-warning);
  background: var(--ui-warning-soft);
  border-color: rgba(166, 107, 18, 0.18);
}

.tag.danger,
.pill.danger,
.status-danger {
  color: var(--ui-danger);
  background: var(--ui-danger-soft);
  border-color: rgba(184, 91, 96, 0.18);
}

.tag.info,
.pill.info,
.status-info {
  color: var(--ui-primary-strong);
  background: var(--ui-primary-soft);
  border-color: rgba(39, 143, 202, 0.18);
}

.filter-grid,
.form-grid {
  gap: 16px;
}

.field {
  gap: 7px;
  color: var(--ui-text-secondary);
}

.field > span,
.toolbar-card strong,
.kicker-row strong,
.table th,
.record-stat-label {
  color: #294a62;
  font-size: 12px;
  font-weight: 700;
}

.table select,
.table input,
.form-grid input,
.form-grid select,
.form-grid textarea,
.toolbar-card .filters input,
.toolbar-card .filters select,
.field input,
.field select,
.field textarea,
.filter-grid input,
.filter-grid select {
  min-height: 44px;
  color: #294a62;
  background: rgba(255, 255, 255, 0.96);
  border: 1px solid rgba(177, 204, 220, 0.78);
  border-radius: var(--ui-radius-control);
  box-shadow: none;
}

.table select:focus,
.table input:focus,
.form-grid input:focus,
.form-grid select:focus,
.form-grid textarea:focus,
.toolbar-card .filters input:focus,
.toolbar-card .filters select:focus,
.field input:focus,
.field select:focus,
.field textarea:focus,
.filter-grid input:focus,
.filter-grid select:focus {
  outline: none;
  border-color: var(--ui-primary);
  box-shadow: 0 0 0 3px rgba(39, 143, 202, 0.12);
}

input::placeholder,
textarea::placeholder {
  color: #91a4b2;
}

.stats-metric-grid {
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
}

.metric-helper {
  display: block;
  margin-top: 6px;
  color: #70899a;
  font-size: 11px;
  font-weight: 600;
  line-height: 1.4;
}

.lead-pass-filter-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  align-items: end;
  margin-top: 18px;
}

.lead-pass-filter-action .ghost-button {
  width: 100%;
  min-height: 44px;
}

.lead-pass-rate-page .table {
  min-width: 680px;
}

.lead-pass-rate-page > .card.table-wrap .table {
  min-width: 980px;
}

.management-record,
.list-item,
.drawer-subpanel,
.evidence-record-card,
.record-stat {
  background: rgba(249, 252, 253, 0.92);
  border-color: rgba(193, 215, 227, 0.7);
  border-radius: var(--ui-radius-md);
  box-shadow: none;
}

.management-record {
  padding: 19px;
  overflow: visible;
}

.leads-card-list .management-record,
.operations-card-list .management-record {
  padding-top: 19px;
}

.record-title-row strong,
.list-item strong,
.management-record strong,
.record-stat strong {
  color: #24465f;
}

.table-wrap {
  overflow: auto;
  border-radius: var(--ui-radius-md);
}

.table th {
  color: #5b7689;
  background: #f4f8fa;
  letter-spacing: 0.03em;
  text-transform: none;
}

.table td {
  color: #36566d;
  border-bottom-color: rgba(198, 218, 229, 0.56);
}

.table tr:hover td {
  background: rgba(232, 245, 252, 0.46);
}

.detail-drawer,
.detail-drawer-shell,
.modal-content,
.drawer-panel,
.modal-panel {
  color: var(--ui-text);
  background: #ffffff;
  border-color: var(--ui-border);
  box-shadow: -18px 0 44px rgba(37, 84, 112, 0.14);
}

.detail-drawer-header,
.drawer-header,
.modal-header,
.detail-drawer-footer {
  background: #f7fafc;
  border-color: rgba(198, 218, 229, 0.64);
}

.empty-panel {
  padding: 18px;
  color: var(--ui-text-muted);
  background: rgba(247, 251, 253, 0.9);
  border-style: dashed;
  text-align: center;
}

.progress-bar,
.inline-progress-bar,
.tech-progress {
  background: #e6eff4;
  border: 1px solid rgba(184, 209, 224, 0.5);
  box-shadow: none;
}

.progress-value,
.inline-progress-bar span {
  background: linear-gradient(90deg, var(--ui-primary), #4cae91);
  box-shadow: none;
}

.login-shell {
  background: linear-gradient(180deg, #f4f8fb 0%, #edf4f8 100%);
}

.login-card {
  color: var(--ui-text);
  background: rgba(255, 255, 255, 0.94);
  border: 1px solid var(--ui-border);
  border-radius: var(--ui-radius-lg);
  box-shadow: var(--ui-shadow);
  backdrop-filter: blur(8px);
}

@media (max-width: 1180px) {
  .shell {
    --ui-sidebar-width: 232px;
  }

  .metric-grid,
  .tech-metric-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .lead-pass-filter-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 820px) {
  .shell {
    --ui-sidebar-width: 100%;
    grid-template-columns: 1fr;
    background: transparent;
  }

  .lead-pass-filter-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .sidebar {
    position: static;
    width: 100%;
    height: auto;
    min-height: auto;
    padding: 14px;
  }

  .brand,
  .sidebar .brand-panel {
    padding: 15px;
  }

  .nav {
    gap: 13px;
    margin-top: 15px;
  }

  .nav-section-links {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .nav-link {
    min-height: 44px;
  }

  .main {
    padding: 14px;
  }

  .topbar {
    align-items: flex-start;
    padding: 15px;
  }

  .topbar h2 {
    font-size: 25px;
  }

  .workbench-hero,
  .tech-hero-panel,
  .tech-workbench-page .workbench-hero,
  .tech-workbench-page .tech-hero-panel {
    min-height: auto;
    padding: 22px;
  }
}

@media (max-width: 560px) {
  .metric-grid,
  .tech-metric-grid,
  .quick-link-grid,
  .stats-grid,
  .dashboard-grid,
  .split-grid,
  .detail-grid,
  .form-grid,
  .filter-grid {
    grid-template-columns: 1fr;
  }

  .topbar-actions,
  .toolbar-actions,
  .record-actions {
    width: 100%;
  }

  .topbar-actions > *,
  .toolbar-actions > * {
    flex: 1 1 auto;
  }

  .card,
  .panel,
  .tech-panel,
  .dashboard-section,
  .management-toolbar-panel,
  .filter-panel,
  .collapsible-form-panel,
  .compact-list-panel,
  .page-header {
    padding: 16px;
    border-radius: var(--ui-radius-md);
  }

  .nav-section-links {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .nav-link {
    padding-inline: 8px;
    font-size: 13px;
  }
}

/* 运营客户：合作信息、平台保底与到期提醒。 */
.operation-contract-form {
  align-items: start;
}

.operation-form-group-heading {
  display: flex;
  align-items: baseline;
  gap: 12px;
  margin-top: 4px;
  padding: 13px 15px;
  border: 1px solid #dce9f5;
  border-left: 3px solid #4a98c8;
  border-radius: 12px;
  background: #f7fbff;
}

.operation-form-group-heading strong {
  color: #173a55;
  font-size: 15px;
}

.operation-form-group-heading span {
  color: #6f8799;
  font-size: 12px;
}

/* 运营客户详情：四个核心信息分组的统一视觉层级。 */
.operation-drawer .operation-detail-visual-group {
  min-width: 0;
  overflow: hidden;
  border: 1px solid #d8e6f0;
  border-radius: 16px;
  background: #ffffff;
  box-shadow: 0 8px 24px rgba(38, 84, 111, 0.055);
}

.operation-drawer .operation-detail-group-pair {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-items: stretch;
  gap: 18px;
}

.operation-drawer .operation-detail-group-pair > .operation-detail-visual-group {
  display: flex;
  flex-direction: column;
}

.operation-drawer .operation-detail-visual-group > .operation-form-group-heading {
  position: relative;
  flex: 0 0 auto;
  min-height: 92px;
  margin: 0;
  padding: 18px 20px 17px 25px;
  align-items: flex-start;
  flex-direction: column;
  justify-content: center;
  gap: 5px;
  border: 0;
  border-bottom: 1px solid #dce8f1;
  border-radius: 0;
  background: #f5f9fc;
}

.operation-drawer .operation-detail-visual-group > .operation-form-group-heading::before {
  content: "";
  position: absolute;
  top: 17px;
  bottom: 17px;
  left: 0;
  width: 5px;
  border-radius: 0 4px 4px 0;
  background: #278fca;
}

.operation-drawer .operation-detail-visual-group > .operation-form-group-heading strong {
  color: #173f59;
  font-size: clamp(22px, 2.1vw, 24px);
  font-weight: 700;
  line-height: 1.25;
  letter-spacing: -0.02em;
}

.operation-drawer .operation-detail-visual-group > .operation-form-group-heading span {
  color: #718899;
  font-size: 13px;
  font-weight: 500;
  line-height: 1.5;
}

.operation-drawer .operation-detail-group-content {
  flex: 1 1 auto;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-content: start;
  gap: 16px;
  padding: 20px;
  background: #ffffff;
}

.operation-drawer .operation-detail-group-content-stacked {
  grid-template-columns: minmax(0, 1fr);
}

.operation-drawer .operation-detail-group-content > .operation-form-group-heading {
  display: none;
}

.operation-platform-selector {
  min-width: 0;
  margin: 0;
  padding: 12px 14px 14px;
  border: 1px solid #dce8f2;
  border-radius: 12px;
  background: #fbfdff;
}

.operation-platform-selector legend {
  padding: 0 6px;
  color: #3b5d74;
  font-size: 13px;
  font-weight: 650;
}

.choice-chip-grid {
  display: flex !important;
  flex-direction: row;
  flex-wrap: wrap;
  align-items: center;
  gap: 9px;
}

.choice-chip {
  position: relative;
}

.choice-chip input {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}

.choice-chip span {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 0 14px;
  border: 1px solid #d4e2ed;
  border-radius: 999px;
  background: #fff;
  color: #4e687b;
  cursor: pointer;
  transition: border-color 120ms ease, background-color 120ms ease, color 120ms ease;
}

.choice-chip input:checked + span {
  border-color: #4a98c8;
  background: #eaf6fd;
  color: #176b9d;
  box-shadow: inset 0 0 0 1px rgba(74, 152, 200, 0.12);
}

.operation-conditional[hidden],
.operation-empty-hint[hidden] {
  display: none !important;
}

.nested-form-grid {
  width: 100%;
  margin: 0;
}

.operation-empty-hint {
  padding: 15px;
  border: 1px dashed #cddfea;
  border-radius: 12px;
  background: #fbfdff;
  color: #718898;
  font-size: 13px;
}

.input-suffix {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  overflow: hidden;
  border: 1px solid #d7e3ec;
  border-radius: 10px;
  background: #fff;
}

.input-suffix input {
  border: 0 !important;
  border-radius: 0 !important;
  box-shadow: none !important;
}

.input-suffix > span {
  padding: 0 12px;
  color: #718798;
  font-size: 13px;
}

.operations-filter-grid {
  grid-template-columns: repeat(6, minmax(0, 1fr));
}

.operations-date-filter-grid {
  margin-top: 12px;
}

.operation-contract-record {
  align-items: stretch;
}

.operation-contract-summary-grid {
  display: grid;
  grid-template-columns: minmax(180px, 1.6fr) repeat(3, minmax(110px, 0.8fr));
  gap: 10px;
  margin-top: 14px;
}

.operation-contract-summary-grid > div {
  min-width: 0;
  padding: 10px 12px;
  border: 1px solid #e2ebf2;
  border-radius: 10px;
  background: #f9fcfe;
}

.operation-contract-summary-grid span,
.operation-contract-summary-grid strong {
  display: block;
}

.operation-contract-summary-grid span {
  margin-bottom: 5px;
  color: #7a8e9d;
  font-size: 12px;
}

.operation-contract-summary-grid strong {
  overflow-wrap: anywhere;
  color: #24475f;
  font-size: 13px;
  line-height: 1.5;
}

.operation-platform-tags {
  margin-top: 9px;
}

.operation-progress-summary {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

/* 运营客户分级：保持企业后台的紧凑信息层级。 */
.operation-grade-overview .section-heading {
  align-items: flex-start;
}

.operation-grade-stat-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 10px;
}

.operation-grade-stat {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 3px 8px;
  min-width: 0;
  padding: 12px 14px;
  border: 1px solid #d9d9d9;
  border-radius: 10px;
  background: #fafafa;
  color: #595959;
  text-decoration: none;
  transition: border-color 120ms ease, box-shadow 120ms ease, transform 120ms ease;
}

.operation-grade-stat:hover,
.operation-grade-stat.active {
  transform: translateY(-1px);
  box-shadow: 0 7px 18px rgba(24, 64, 91, 0.08);
}

.operation-grade-stat span {
  font-size: 13px;
  font-weight: 700;
}

.operation-grade-stat strong {
  grid-row: 1 / span 2;
  grid-column: 2;
  align-self: center;
  font-size: 24px;
  line-height: 1;
}

.operation-grade-stat small {
  color: currentColor;
  font-size: 11px;
  opacity: 0.78;
}

.operation-grade-stat.grade-s,
.operation-grade-tag.grade-s,
.operation-grade-management-tip.grade-s {
  border-color: #ffd591;
  background: #fff7e6;
  color: #ad6800;
}

.operation-grade-stat.grade-a,
.operation-grade-tag.grade-a,
.operation-grade-management-tip.grade-a {
  border-color: #b7eb8f;
  background: #f6ffed;
  color: #237804;
}

.operation-grade-stat.grade-b,
.operation-grade-tag.grade-b,
.operation-grade-management-tip.grade-b {
  border-color: #91caff;
  background: #e6f4ff;
  color: #0958d9;
}

.operation-grade-stat.grade-d,
.operation-grade-tag.grade-d,
.operation-grade-management-tip.grade-d {
  border-color: #ffd591;
  background: #fff7e6;
  color: #d46b08;
}

.operation-grade-stat.grade-e,
.operation-grade-tag.grade-e,
.operation-grade-management-tip.grade-e {
  border-color: #ffa39e;
  background: #fff1f0;
  color: #cf1322;
}

.operation-grade-stat.grade-unrated,
.operation-grade-tag.grade-unrated,
.operation-grade-management-tip.grade-unrated {
  border-color: #d9d9d9;
  background: #fafafa;
  color: #595959;
}

.operation-grade-tag {
  font-weight: 700;
}

.operation-grade-help {
  align-self: start;
  min-width: 0;
  border: 1px solid #dce8f1;
  border-radius: 10px;
  background: #fbfdff;
}

.operation-grade-help summary {
  padding: 10px 12px;
  color: #235778;
  font-size: 13px;
  font-weight: 650;
  cursor: pointer;
}

.operation-grade-help-inline {
  width: min(430px, 100%);
}

.operation-grade-explanation {
  padding: 0 12px 10px;
}

.operation-grade-explanation p {
  margin: 5px 0;
  color: #617789;
  font-size: 12px;
  line-height: 1.55;
}

.operation-grade-management-tip {
  padding: 12px 14px;
  border: 1px solid #d9d9d9;
  border-radius: 10px;
  font-size: 13px;
  line-height: 1.65;
}

@media (max-width: 1099px) {
  .operation-grade-stat-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 720px) {
  .operation-grade-stat-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

.data-completeness-tag {
  white-space: nowrap;
}

.data-completeness-notice {
  display: grid;
  gap: 4px;
  margin: 0 0 16px;
  padding: 12px 14px;
  border: 1px solid #f3c979;
  border-radius: 10px;
  background: #fff9ed;
  color: #79530b;
}

.data-completeness-notice strong {
  color: #654200;
}

.data-completeness-notice span {
  font-size: 13px;
  line-height: 1.6;
}

.report-history-filter {
  margin-bottom: 16px;
}

.report-missing-panel {
  margin: 18px 0;
}

.report-role-settings {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 18px;
  min-width: 260px;
  padding: 10px 12px;
  border: 1px solid var(--border-color, #d9e2ec);
  border-radius: 10px;
}

.report-role-settings legend {
  padding: 0 6px;
  color: var(--muted-color, #64748b);
  font-size: 13px;
}

/* Management dashboard and employee reports */
.management-page,
.reports-page {
  display: grid;
  gap: 18px;
}

.management-tabs,
.reports-view-tabs,
.reports-cadence-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  padding: 5px;
  border: 1px solid #dbe4ef;
  border-radius: 10px;
  background: #fff;
  width: fit-content;
}

.management-tabs a,
.reports-view-tabs a,
.reports-cadence-tabs a {
  padding: 9px 16px;
  border-radius: 7px;
  color: #536579;
  font-weight: 600;
  text-decoration: none;
}

.management-tabs a.is-active,
.reports-view-tabs a.is-active,
.reports-cadence-tabs a.is-active {
  color: #fff;
  background: #1f5f9d;
}

.management-panel,
.report-editor,
.report-history,
.report-empty-panel,
.report-settings-panel {
  padding: 22px;
  border: 1px solid #dbe4ef;
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 4px 14px rgba(35, 67, 97, 0.05);
}

.management-metric-grid,
.report-overview-strip,
.report-metric-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 12px;
}

.management-metric-grid article,
.report-overview-strip article,
.report-metric-grid article {
  min-width: 0;
  padding: 15px 16px;
  border: 1px solid #e1e8f1;
  border-radius: 9px;
  background: #f8fafc;
}

.management-metric-grid span,
.report-overview-strip span,
.report-metric-grid span {
  display: block;
  color: #6f7f91;
  font-size: 13px;
}

.management-metric-grid strong,
.report-overview-strip strong,
.report-metric-grid strong {
  display: block;
  margin-top: 5px;
  color: #173b60;
  font-size: 24px;
  line-height: 1.2;
}

.report-metric-grid strong {
  font-size: 19px;
}

.report-metric-grid small {
  display: block;
  margin-top: 5px;
  color: #7a8999;
  line-height: 1.45;
}

.management-filter-bar {
  display: flex;
  flex-wrap: wrap;
  align-items: end;
  gap: 12px;
  margin: 18px 0;
  padding: 14px;
  border: 1px solid #e1e8f1;
  border-radius: 9px;
  background: #f8fafc;
}

.management-filter-bar label {
  display: grid;
  gap: 6px;
  min-width: 150px;
}

.management-filter-bar label span {
  color: #526477;
  font-size: 13px;
  font-weight: 600;
}

.management-filter-bar input,
.management-filter-bar select {
  min-height: 38px;
}

.management-table-wrap {
  width: 100%;
  overflow-x: auto;
  border: 1px solid #e1e8f1;
  border-radius: 9px;
}

.enterprise-table {
  width: 100%;
  min-width: 860px;
  border-collapse: collapse;
}

.enterprise-table th,
.enterprise-table td {
  padding: 12px 13px;
  border-bottom: 1px solid #e8edf3;
  text-align: left;
  vertical-align: middle;
  white-space: nowrap;
}

.enterprise-table th {
  color: #516477;
  background: #f5f8fb;
  font-size: 13px;
  font-weight: 700;
}

.enterprise-table tbody tr:last-child td {
  border-bottom: 0;
}

.table-subline {
  display: block;
  margin-top: 3px;
  color: #8190a0;
}

.table-empty {
  padding: 30px !important;
  color: #7c8c9c;
  text-align: center !important;
}

.completeness-badge {
  display: inline-grid;
  gap: 2px;
  min-width: 82px;
  padding: 5px 9px;
  border-radius: 7px;
}

.completeness-badge strong {
  font-size: 15px;
}

.completeness-badge small {
  font-size: 11px;
}

.completeness-badge.complete,
.completeness-badge.good {
  color: #176344;
  background: #eaf7f1;
}

.completeness-badge.warning {
  color: #9a5a08;
  background: #fff4dd;
}

.completeness-badge.risk {
  color: #a23c35;
  background: #fdeceb;
}

.load-badge,
.quality-status,
.report-status {
  display: inline-flex;
  align-items: center;
  padding: 5px 9px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
}

.load-badge.normal,
.quality-status.met,
.quality-status.healthy,
.report-status.status-received {
  color: #176344;
  background: #eaf7f1;
}

.load-badge.near_capacity,
.quality-status.slow,
.quality-status.incomplete,
.quality-status.incomplete_target,
.quality-status.incomplete_completion,
.report-status.status-submitted {
  color: #96600d;
  background: #fff4dd;
}

.load-badge.overloaded,
.quality-status.not_met,
.quality-status.high_risk,
.report-status.status-returned,
.report-overdue {
  color: #a23c35;
  background: #fdeceb;
}

.quality-status.in_progress,
.report-status.status-draft {
  color: #275d8d;
  background: #eaf3fb;
}

.workload-row-overloaded td {
  background: #fff5f4;
}

.workload-row-near_capacity td {
  background: #fffaf0;
}

.management-note,
.report-lock-note {
  margin: 14px 0;
  padding: 10px 12px;
  border-left: 3px solid #6c91b6;
  color: #617486;
  background: #f4f8fb;
}

.management-actions-row {
  margin: 18px 0;
}

.quality-section {
  display: grid;
  gap: 14px;
  margin-top: 24px;
  padding-top: 22px;
  border-top: 1px solid #e4eaf1;
}

.section-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.section-heading h4,
.section-heading h5 {
  margin: 0;
  color: #1d3f61;
}

.section-heading p {
  margin: 5px 0 0;
  color: #7a8999;
}

.reports-page {
  max-width: 1380px;
}

.report-editor-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
  padding-bottom: 16px;
  border-bottom: 1px solid #e4eaf1;
}

.report-editor-heading h4 {
  margin: 0;
  color: #1d3f61;
  font-size: 22px;
}

.report-editor-heading p {
  margin: 6px 0 0;
  color: #758697;
}

.report-status-stack {
  display: grid;
  justify-items: end;
  gap: 6px;
}

.report-overdue {
  padding: 4px 8px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
}

.report-return-reason {
  margin-top: 14px;
  padding: 12px;
  color: #8e3c36;
  border: 1px solid #f0cbc8;
  border-radius: 8px;
  background: #fff6f5;
}

.report-auto-data {
  display: grid;
  gap: 12px;
  margin-top: 20px;
}

#employee-report-form {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
  margin-top: 22px;
}

#employee-report-form label {
  display: grid;
  gap: 7px;
}

#employee-report-form label span {
  color: #526477;
  font-weight: 600;
}

#employee-report-form .full {
  grid-column: 1 / -1;
}

#employee-report-form textarea {
  resize: vertical;
  min-height: 90px;
}

.report-form-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  grid-column: 1 / -1;
}

.report-detail-row td {
  white-space: normal;
  background: #f8fafc;
}

.report-snapshot {
  display: grid;
  gap: 16px;
  padding: 8px;
}

.report-snapshot dl {
  display: grid;
  gap: 10px;
  margin: 0;
}

.report-snapshot dl div {
  display: grid;
  grid-template-columns: 120px 1fr;
  gap: 14px;
  padding: 10px 0;
  border-top: 1px solid #e4eaf1;
}

.report-snapshot dt {
  color: #647587;
  font-weight: 700;
}

.report-snapshot dd {
  margin: 0;
  color: #273f55;
  line-height: 1.65;
}

.report-settings-panel summary {
  color: #244d75;
  cursor: pointer;
  font-weight: 700;
}

#report-settings-form {
  display: flex;
  flex-wrap: wrap;
  align-items: end;
  gap: 12px;
  margin-top: 16px;
}

#report-settings-form label {
  display: grid;
  gap: 6px;
}

#report-settings-form .inline-check {
  display: flex;
  align-items: center;
  min-height: 38px;
}

.risk-text {
  color: #a23c35 !important;
}

@media (max-width: 900px) {
  .management-panel,
  .report-editor,
  .report-history,
  .report-settings-panel {
    padding: 16px;
  }

  .management-metric-grid,
  .report-overview-strip,
  .report-metric-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  #employee-report-form {
    grid-template-columns: 1fr;
  }

  #employee-report-form .full {
    grid-column: auto;
  }
}

@media (max-width: 560px) {
  .management-metric-grid,
  .report-overview-strip,
  .report-metric-grid {
    grid-template-columns: 1fr;
  }

  .report-editor-heading {
    align-items: stretch;
    flex-direction: column;
  }

  .report-status-stack {
    justify-items: start;
  }

  .report-snapshot dl div {
    grid-template-columns: 1fr;
  }
}

/* Unified task center */
.nav-count-badge {
  min-width: 22px;
  height: 22px;
  margin-left: auto;
  padding: 0 7px;
  border-radius: 999px;
  background: #f59e0b;
  color: #fff;
  font-size: 12px;
  font-weight: 700;
  line-height: 22px;
  text-align: center;
}

.topbar-task-link {
  display: inline-flex;
  align-items: center;
  gap: 7px;
}

.topbar-task-link span {
  min-width: 20px;
  padding: 1px 6px;
  border-radius: 999px;
  background: #f59e0b;
  color: #fff;
  font-size: 12px;
  line-height: 18px;
  text-align: center;
}

.tasks-hero,
.section-heading,
.task-title-row,
.task-meta,
.task-actions,
.task-overview-subheading,
.workbench-urgent-item {
  display: flex;
  align-items: center;
}

.tasks-hero,
.section-heading,
.workbench-urgent-item {
  justify-content: space-between;
  gap: 18px;
}

.tasks-hero .hero-actions,
.task-actions,
.task-title-row,
.task-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.task-metric-grid,
.workbench-task-metrics {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 12px;
}

.task-metric,
.task-summary-card {
  display: grid;
  gap: 6px;
  min-height: 92px;
  align-content: center;
  text-decoration: none;
  border-left: 4px solid #78a9c2;
}

.task-summary-card {
  padding: 14px 16px;
  border: 1px solid #dce7ed;
  border-left-width: 4px;
  border-radius: 10px;
  background: #fbfdfe;
}

.task-metric strong,
.task-summary-card strong {
  color: #16364c;
  font-size: 28px;
  line-height: 1;
}

.task-metric.risk,
.task-summary-card.risk {
  border-left-color: #dc5b5b;
}

.task-metric.warm,
.task-summary-card.warm {
  border-left-color: #e69a37;
}

.task-metric.focus,
.task-summary-card.focus {
  border-left-color: #2f8e6f;
}

.task-filter-card,
.task-list-card,
.task-create-card,
.workbench-task-overview {
  display: grid;
  gap: 18px;
}

.task-filter-grid {
  grid-template-columns: repeat(4, minmax(150px, 1fr));
}

.task-keyword {
  grid-column: span 2;
}

.task-list,
.workbench-urgent-list {
  display: grid;
  gap: 12px;
}

.task-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 18px;
  padding: 16px 18px;
  border: 1px solid #dfe8ed;
  border-radius: 12px;
  background: #fff;
}

.task-item.is-overdue {
  border-left: 4px solid #dc5b5b;
  background: #fffafa;
}

.task-item-main {
  min-width: 0;
}

.task-item-main > p {
  margin: 9px 0;
  color: #476276;
}

.task-meta {
  color: #6d8190;
  font-size: 13px;
}

.task-actions {
  justify-content: flex-end;
  align-content: flex-start;
  max-width: 310px;
}

.compact {
  min-height: 34px;
  padding: 7px 12px;
}

.task-team-summary {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px;
}

.task-team-summary a {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 14px;
  border: 1px solid #dfe8ed;
  border-radius: 10px;
  background: #fbfdfe;
  color: inherit;
  text-decoration: none;
}

.workbench-task-overview {
  border-top: 3px solid #2b83ab;
}

.task-overview-subheading {
  justify-content: space-between;
  gap: 16px;
  padding-top: 4px;
  color: #5f7788;
}

.workbench-urgent-item {
  padding: 11px 0;
  border-top: 1px solid #e6edf1;
}

.workbench-urgent-item > div {
  display: grid;
  gap: 4px;
  min-width: 0;
}

.workbench-urgent-item span {
  color: #718593;
  font-size: 13px;
}

.compact-empty {
  padding: 16px;
}

.risk-text,
.form-error {
  color: #b42318;
}

@media (max-width: 1180px) {
  .task-metric-grid,
  .workbench-task-metrics {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .task-filter-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 720px) {
  .tasks-hero,
  .section-heading,
  .workbench-urgent-item {
    align-items: stretch;
    flex-direction: column;
  }

  .task-metric-grid,
  .workbench-task-metrics,
  .task-filter-grid,
  .task-item {
    grid-template-columns: minmax(0, 1fr);
  }

  .task-keyword {
    grid-column: auto;
  }

  .task-actions {
    justify-content: flex-start;
    max-width: none;
  }
}

.operation-guarantee-progress {
  margin-top: 12px;
  padding: 12px 14px;
  border: 1px solid #dce8f1;
  border-radius: 12px;
  background: #fbfdff;
}

.operation-guarantee-progress-heading,
.operation-guarantee-progress-title,
.operation-guarantee-progress-values {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.operation-guarantee-progress-heading {
  margin-bottom: 9px;
}

.operation-guarantee-progress-heading > div {
  display: flex;
  align-items: baseline;
  flex-wrap: wrap;
  gap: 6px 10px;
}

.operation-guarantee-progress-heading strong {
  color: #24475f;
  font-size: 13px;
}

.operation-guarantee-progress-heading span,
.operation-guarantee-progress-item small {
  color: #7a8e9d;
  font-size: 11px;
}

.operation-guarantee-progress-list {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px;
}

.operation-guarantee-progress-item {
  min-width: 0;
  padding: 9px 10px;
  border: 1px solid #e3ebf2;
  border-radius: 9px;
  background: #ffffff;
}

.operation-guarantee-progress-title strong {
  overflow: hidden;
  color: #31566f;
  font-size: 12px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.operation-guarantee-status {
  display: inline-flex;
  align-items: center;
  min-height: 22px;
  padding: 0 8px;
  border: 1px solid transparent;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 650;
  white-space: nowrap;
}

.guarantee-status-missing,
.guarantee-status-not-started {
  color: #667786;
  background: #f2f5f7;
  border-color: #dce3e8;
}

.guarantee-status-progressing {
  color: #176b9d;
  background: #edf7fd;
  border-color: #cbe6f6;
}

.guarantee-status-near {
  color: #257453;
  background: #edf9f3;
  border-color: #c9e9d8;
}

.guarantee-status-complete {
  color: #16845b;
  background: #eaf8f1;
  border-color: #bce8d4;
}

.operation-guarantee-progress-values {
  margin-top: 6px;
  color: #60788a;
  font-size: 12px;
}

.operation-guarantee-progress-values strong {
  color: #24475f;
  font-size: 12px;
}

.operation-guarantee-progress-track {
  height: 5px;
  margin: 7px 0 5px;
  overflow: hidden;
  border-radius: 999px;
  background: #e8eef3;
}

.operation-guarantee-progress-track > span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: #3f91c5;
  transition: width 180ms ease;
}

.operation-guarantee-progress-track.guarantee-track-low > span {
  background: #d99432;
}

.operation-guarantee-progress-track.guarantee-track-progressing > span {
  background: #388fc5;
}

.operation-guarantee-progress-track.guarantee-track-near > span,
.operation-guarantee-progress-track.guarantee-track-complete > span {
  background: #2e9a6d;
}

.operation-guarantee-progress-track.guarantee-track-missing > span {
  background: #b6c1c9;
}

.operation-guarantee-empty {
  margin: 0;
  color: #718898;
  font-size: 12px;
}

.operation-progress-pending {
  border-color: #d9e2ec !important;
  background: #f1f5f9 !important;
  color: #64748b !important;
}

.operation-progress-completed {
  border-color: #bce8d4 !important;
  background: #eaf8f1 !important;
  color: #16845b !important;
}

.operation-progress-not-required {
  border-color: #cedce8 !important;
  background: #edf3f8 !important;
  color: #53718f !important;
}

.delivery-status-normal {
  border-color: #bce8d4 !important;
  background: #eaf8f1 !important;
  color: #16845b !important;
}

.delivery-status-pending {
  border-color: #c9dce9 !important;
  background: #eef5fa !important;
  color: #426985 !important;
}

.delivery-status-today {
  border-color: #f2d39e !important;
  background: #fff7e8 !important;
  color: #a76508 !important;
}

.delivery-status-overdue {
  border-color: #f1b7b7 !important;
  background: #fff0f0 !important;
  color: #b42318 !important;
}

.delivery-status-unset {
  border-color: #d9e0e5 !important;
  background: #f4f6f8 !important;
  color: #6f7c86 !important;
}

.expiry-status-normal {
  border-color: #b9e2cf !important;
  background: #eefaf4 !important;
  color: #237a55 !important;
}

.expiry-status-expiring {
  border-color: #f2d39e !important;
  background: #fff7e8 !important;
  color: #a76508 !important;
}

.expiry-status-today {
  border-color: #f1b7b7 !important;
  background: #fff0f0 !important;
  color: #b42318 !important;
}

.expiry-status-expired {
  border-color: #d7b1b6 !important;
  background: #f8eeee !important;
  color: #8f2732 !important;
}

.expiry-status-unset {
  border-color: #d9e0e5 !important;
  background: #f4f6f8 !important;
  color: #6f7c86 !important;
}

@media (max-width: 1180px) {
  .operations-filter-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .operation-contract-summary-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .operation-guarantee-progress-list {
    grid-template-columns: minmax(0, 1fr);
  }
}

@media (max-width: 720px) {
  .operations-filter-grid,
  .operation-contract-summary-grid {
    grid-template-columns: 1fr;
  }

  .operation-form-group-heading {
    align-items: flex-start;
    flex-direction: column;
    gap: 4px;
  }

  .operation-drawer .operation-detail-group-pair,
  .operation-drawer .operation-detail-group-content {
    grid-template-columns: minmax(0, 1fr);
  }

  .operation-drawer .operation-detail-visual-group > .operation-form-group-heading {
    min-height: 84px;
    padding: 16px 18px 15px 23px;
  }

  .operation-drawer .operation-detail-group-content {
    padding: 17px;
  }
}

/* 售后处理：告状客户与退款客户共用的紧凑工作区 */
.aftersales-tabs-card {
  padding-bottom: 0;
  overflow: hidden;
}

.aftersales-tabs {
  display: flex;
  gap: 24px;
  margin: 18px -24px 0;
  padding: 0 24px;
  border-top: 1px solid #e5ebf0;
  background: #f8fafc;
}

.aftersales-tabs a {
  position: relative;
  min-height: 48px;
  display: inline-flex;
  align-items: center;
  color: #5f6f7d;
  font-size: 14px;
  font-weight: 650;
  text-decoration: none;
}

.aftersales-tabs a.is-active {
  color: #0d5f9f;
}

.aftersales-tabs a.is-active::after {
  content: "";
  position: absolute;
  right: 0;
  bottom: 0;
  left: 0;
  height: 3px;
  border-radius: 3px 3px 0 0;
  background: #1779ba;
}

.refund-filter-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.refund-list-card {
  overflow-x: auto;
}

.refund-case-table {
  min-width: 1280px;
}

.refund-case-table th,
.refund-case-table td {
  vertical-align: top;
}

.refund-case-table .sticky-action-column {
  position: sticky;
  right: 0;
  z-index: 2;
  background: #fff;
  box-shadow: -8px 0 12px -12px rgb(31 56 76 / 32%);
}

.refund-case-table thead .sticky-action-column {
  background: #f6f9fb;
}

.refund-store-search-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
}

.refund-store-results {
  display: grid;
  gap: 8px;
  max-height: 260px;
  margin-top: 10px;
  overflow-y: auto;
}

.refund-store-result {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 12px 14px;
  border: 1px solid #dce6ee;
  border-radius: 10px;
  background: #fff;
  color: #18354b;
  text-align: left;
  cursor: pointer;
}

.refund-store-result:hover,
.refund-store-result:focus-visible {
  border-color: #77acd1;
  background: #f3f9fd;
  outline: none;
}

.refund-store-result span {
  color: #667986;
  font-size: 13px;
}

.refund-selected-store {
  margin-top: 10px;
  padding: 13px 15px;
  border: 1px solid #b8d9ec;
  border-radius: 10px;
  background: #f1f8fc;
}

.complaint-customer-result-main {
  display: grid;
  gap: 3px;
  min-width: 180px;
}

.complaint-customer-result-main small {
  color: #5f7381;
  font-size: 13px;
}

.complaint-selected-summary {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.complaint-selected-summary > div {
  min-width: 0;
  padding: 10px 12px;
  border: 1px solid #d9e7ef;
  border-radius: 8px;
  background: #fff;
}

.complaint-selected-summary span {
  display: block;
  margin-bottom: 4px;
  color: #71818d;
  font-size: 12px;
}

.refund-money-cell {
  min-width: 180px;
  text-align: right;
  font-variant-numeric: tabular-nums;
}

.refund-detail-page,
.refund-detail-page > .page-grid,
.refund-section {
  min-width: 0;
}

.refund-detail-hero {
  border-top: 3px solid #1779ba;
}

.refund-hero-summary,
.refund-money-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin: 18px 0;
}

.refund-hero-summary > div,
.refund-money-summary > div {
  min-width: 0;
  padding: 12px 14px;
  border: 1px solid #e1e9ef;
  border-radius: 10px;
  background: #f8fafc;
}

.refund-hero-summary span,
.refund-money-summary span {
  display: block;
  margin-bottom: 5px;
  color: #758491;
  font-size: 12px;
}

.refund-section-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
  margin-bottom: 18px;
  padding-bottom: 14px;
  border-bottom: 1px solid #e4ebf0;
}

.refund-two-column {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.refund-timeline,
.compact-log-timeline,
.attachment-list {
  display: grid;
  gap: 12px;
}

.refund-timeline .timeline-item,
.compact-log-timeline .timeline-item,
.attachment-item,
.alert-summary {
  padding: 14px 16px;
  border: 1px solid #e0e8ee;
  border-radius: 10px;
  background: #fbfcfd;
}

.attachment-item {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.refund-attachment-upload {
  display: grid;
  grid-template-columns: 180px minmax(220px, 1fr) minmax(220px, 1fr) auto;
  gap: 10px;
  margin-bottom: 14px;
}

.difficulty-low {
  border-color: #b9e2cf !important;
  background: #eefaf4 !important;
  color: #237a55 !important;
}

.difficulty-medium,
.tag.warning {
  border-color: #f2d39e !important;
  background: #fff7e8 !important;
  color: #a76508 !important;
}

.difficulty-high,
.tag.risk {
  border-color: #f1b7b7 !important;
  background: #fff0f0 !important;
  color: #b42318 !important;
}

.refund-status-refunded,
.refund-status-closed {
  border-color: #b9e2cf !important;
  background: #eefaf4 !important;
  color: #237a55 !important;
}

.refund-status-pending-supervisor,
.refund-status-pending-management,
.refund-status-refunding {
  border-color: #f2d39e !important;
  background: #fff7e8 !important;
  color: #a76508 !important;
}

@media (max-width: 1180px) {
  .refund-filter-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .refund-hero-summary,
  .refund-money-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .refund-attachment-upload {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 720px) {
  .aftersales-tabs {
    gap: 16px;
    overflow-x: auto;
  }

  .aftersales-tabs a {
    white-space: nowrap;
  }

  .refund-filter-grid,
  .refund-hero-summary,
  .refund-money-summary,
  .refund-two-column,
  .refund-attachment-upload {
    grid-template-columns: minmax(0, 1fr);
  }

  .complaint-selected-summary {
    grid-template-columns: minmax(0, 1fr);
  }

  .refund-store-result,
  .attachment-item,
  .refund-section-heading {
    align-items: stretch;
    flex-direction: column;
  }
}
